WATER DEPARTMENT
Online Account  
 
My Account   
Please enter your Personal Identification Number (PIN) to:
 
  • Access your City of Waukegan Business License or your Water Utility account
    • Pay Your Bill
    • View your payment history
    • View and download any Bill within the last 12 months.
    • View your historical water consumption.
    • Sign up for Automatic Bill Pay and/or update your account (Water accounts Only)
    • Apply for Service or request a Service Disconnect
 
Account Number
PIN

 
First Time User: Your PIN number is automatically set to be the last 4 digits of your postal code (found on your billing address). Once logged in you can change your PIN number.
  Forgot your PIN? / Can't log in?
 
Other Customer Services   

I'm moving to or from Waukegan and need to:
I would like to apply for a City of Waukegan Business License
I would like to pay my water bill online.
I would like to check on the status of an outstanding request made.
I have a question or concern.
For more Information contact us:
City of Waukegan Collector's Office
100 North Martin Luther King Jr. Avenue
Waukegan, Illinois 60085
Business Hours -- Mon through Fri, 8 am - 5 pm (CDT)
Billing Department (847) 360-0535